Smile All the Way to The Bank

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  • on November 27, 2012 -

Smile All the Way to The Bank


I was on an international flight earlier in the week and was greeted by a smile, something I don’t always expect any longer from cabin crew.

What a difference a smile makes, especially accompanied by a service mentality.

I noticed other passengers also reacted positively to “the smile”.

A smile is infectious. It makes both the giver and receiver feel uplifted. Moreover, it is the same in all languages!

For any business, especially in a service industry, it must be the one of the most efficient ways to enhance business – teach staff to smile. Smile and see the difference on the bottom line.

With a good smile and a service attitude, many small inefficiencies can be forgiven.

A little Internet research showed me that a smile certainly is an

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asset, both personally and professionally.

  1. Smiling makes us attractive, warm and approachable
  2. Smiling changes our mood positively, and helps us stay positive
  3. Smiling is a natural drug – it reduces stress and lowers blood pressure
  4. Smiling exudes happiness and success

Last but not least, smiling is transmittable – try it!

By way of summary, I complimented the woman with the lovely smile and it truly made her day – testament to the positive benefits of a smile.

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