
Part of my job, of course, involves reviewing and creating Public Relations plans for my clients. I am often asked what elements to include. The attached may help you in creating yours.
NOTE: This 10-step plan should begin after analysis of the situation, definition of desired positioning, mission and vision.
1) Goals:
- I usually like to define one overriding goal with three sub goals. These should be consistent with the management goals and mission
2) Target Audience
- The audience that needs to understand or hear the message.
- Usually includes audiences such as: – employees, customers, shareholders, analysts, media, Government bodies etc.
3) Key Messages
- Define three key messages. Each message may have sub-messages, but keep the primary number to three. People remember three things!
4) Objectives for those audiences – what you want to achieve
- Consider the action, attitude or awareness desired from the audiences. Use words such as:- accept, approve, support, buy, oppose etc.
- Specific results – audience, desired outcome, measurement, time frame. For example – after three months 85% of shareholders will have accepted the new share offer.
5) Strategies
- Put simply, this is a description of how to achieve the objectives – how to get the message across.
- There will most likely be several strategies for each objective
6) Tactics
7) Measurement
- Measurement, observation, opinion, feedback. Very important to have a measurement system.
8) Budget
- Out of pocket, staff cost, retainer or by the hour
9) Timetable and responsibilities
10) Review
- Set a date for review. Objectives change over time, as do the messages.
For more information, and for more articles I have written, go back to the website
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